e-RAM Guarantee / Warranty

Performance Guarantee
Return Policy for Performance Guarantee
Warrantee Information
Compatability issues with 5.0L and larger engines
Mounting considerations for some late model cars with Mass-Air-Flow (MAF) Sensors

(updated 10/04)

Performance Guarantee:

After purchasing and (properly) installing the e-RAM on your engine, you do not feel that the performance increase is what we have claimed (4%-6% HP increase), you just need to do the following within 30 days of receiving your e-RAM to get a full refund*.. Take your car to a dyno test in your area. Make dyno runs with and without the e-RAM activated, and take a picture of how it was installed. Mail the e-RAM back to us with the picture, a copy of your receipt, and a clear copy of your dyno comparison results (signed as witnessed by the technician running the dyno). If the dyno shows the e-RAM does not increase horsepower in your engine by an average of at least 4% of its previous horsepower throughout the 3000 to 6000 rpm range, and we conclude from the picture that you have installed the unit correctly, we will give you a full refund* and even pay for 1/2 your dyno fee! (up to a maximum of $50 reimbursement) *Full refund does not include shipping charges *Please see "compatibility information" section below We challenge any other manufacturer of aftermarket bolt-on horsepower devices to make the same commitment! We know it works!
(10/04) We now accept G-Tech performance meter tests for validation of performance gains.

Return Policy for performance guarantee:

All refund returns for the performance guarantee must conform to the following guidelines in order for a full refund to be honored: The e-RAM must be in "AS NEW" condition (in original packaging, and including all documentation). No modifications of any kind may be made to the e-RAM, its adapters, or any aspect of its wiring configuration. Any modifications to any part of the e-RAM or its components prior to its return to e-Racing Motorsports, LLC gives e-Racing Motorsports, LLC the right to charge a re-stocking fee based upon the cost of refurbishing the returned e-RAM to "AS NEW" condition. The e-RAM must be returned within the 30 Day time period from date of shipment from e-Racing Motorsports, LLC.

Warrantee information:

Only the highest quality components are used in the making of the e-RAM. This is why e-Racing Motorsports, LLC warrantees against all defects in workmanship or component failure under normal (recommended) use for a period of 1 year from the date of purchase. This warrantee includes all parts and labor used in the repair or, if necessary, replacement of the e-RAM (whichever is necessary to make the e-RAM perform to specifications). * Repairs and replacements for returned e-RAMs that do not fall under warrantee coverage will require charges for parts and labor to be covered by the customer. A list of repairs, and associated costs is included with every e-RAM order shipment. *Shipping not included

General Return Policy:

All e-RAM units that are returned to e-Racing that are NOT related to the performance guarantee or manufacturer’s warranty return policies listed above, must be returned in “AS NEW” condition within 30 days of purchase of the e-RAM unit. e-Racing Motorsports will not accept general returns after 30 days from order date. Shipping charges are not refunded. All of these types of returns require a $25 restocking fee per e-RAM unit (Super e-RAM returns are TWO e-RAM units, so they require a $50 restocking fee).

WHAT THE RESTOCKING FEE COVERS:

All returned e-RAM units must be inspected and tested by e-Racing Motorsports to assure the returned unit exhibits the condition, quality, and performance equal to a “NEW” e-RAM unit. The returned unit must then be processed and entered back into our stock for resale. This entire return process requires a MINUMUM restocking fee of $25 per e-RAM unit (any additional cost that is required by e-Racing Motorsports to make the return into “AS NEW” condition will also be deducted from the total refund amount). Any evidence of operation or mounting of the e-RAM unit to an engine intake will result in the return being classified as a return of a “USED” e-RAM unit, and will not be accepted by e-Racing Motorsports (item will be returned to the customer, with shipping charges for the return being paid by the customer).

Compatability information:

NEW UPDATE (10/04): After continual comprehensive testing, we have found that there are only three reasons for the e-RAM not providing HP gains.

1) For some engines with Mass-Air-Flow (MAF) Sensors, performance gain can be effected by the position of the e-RAM on the intake.
Late model vehicles from AUDI, FORD, MAZDA, & NISSAN RESPOND WITH HP GAINS ONLY WHEN THE e-RAM-INLINE IS MOUNTED BETWEEN THE MAF SENSOR AND THE THROTTLE-BODY. Included in this list is the late 90'S GM 2.4L ENGINES (found on Cavalier and Grand AM)All other makes of vehicles and engine types allow for the mounting of the e-RAM in any location regardless of ECU and air-sensor type.

2) Performance gain is limited by the size of your engine.
In order to produce the 1 PSI of pressure to the intake, the e-RAM requires a minimum air-flow ratio of 2.5:1 (e-RAM air-flow VS. engine air-flow requirement). The 2006 model e-RAM flows 800CFM, and a 5.0L engine requires a maximum of 450 CFM at redline & full-throttle. Because of this, an engine must be 5.0L displacement or smaller for the e-RAM to produce the 5% HP gains through max RPM. All engines above 5.0 Liters will require two e-RAMs in parallel (separately) feeding a single intake to get 4%-6% gains (or one e-RAM per intake on dual throttle-body engines like the Dodge Viper V10)

3) Performance gain is limited by the current HP output of your engine. We have found that engines that produce greater than 325 HP require two e-RAM units in parallel to receive 5% HP gain (reason is much the same as #2 above)

Disclaimer:

e-Racing Motorsports, LLC offers for sale, certain race performance parts. These parts mentioned may not be legal for public road use and installation of these parts may make your car illegal to operate on public roads. All high performance parts come with no warranty against manufacturing or function except the guarantee as advertised. At the time of your order, an agreement is made not to hold e-Racing Motorsports, LLC as a company or any of it's employees liable for any circumstance or costs that may arise from using any of these parts. All high performance parts are strictly sold AS IS (NEW) with e-Racing Motorsports, LLC holding no responsibility for any individual or vehicle. If you are unsure about these products' legality, check with your local and state laws.